A compelling case can succeed.
Humanitarian and compassionate relief is discretionary, not automatic. The application must explain why the person remained outside Canada, why permanent residence should be retained and how loss of status would affect the applicant and the people who depend on them.
The best interests of every child directly affected must be considered. A strong case explains the child’s circumstances in detail and supports them with objective evidence.
We develop the complete human story—and prove it.
Decision-makers may examine the extent of the shortfall, establishment in Canada, family relationships, hardship, medical circumstances, conditions beyond the person’s control, efforts to return and the effect on children. The weight of each factor depends on the evidence and the particular case.
Reasons for the absence
Degree of non-compliance
Establishment in Canada
Family ties and separation
Hardship if status is lost
Medical or personal crises
Efforts and timing of return
Best interests of children
We obtain corroborating records, prepare detailed declarations, organize the chronology, address weaknesses directly and make focused written and oral submissions.
The in-Canada process when residency is questioned
From PR card application to appeal: what may happen
Not every case follows every step. Some applications are approved without an interview; others move into enforcement and appeal proceedings. The infographic below shows the potential route.
1
Apply from inside Canada
A PR card applicant must be physically present in Canada. The application should include the full travel calculation and any qualifying-day or H&C evidence being relied upon.
Application filed
2
IRCC review and possible interview
IRCC may request more documents or require an in-person interview at a local office. Timing varies by office and case; a three-to-nine-month estimate is not a guaranteed service standard.
Evidence tested
3
Approval—or residency concern
If satisfied, IRCC issues the new PR card by mail or arranges pickup in Canada. If not satisfied, an officer may prepare a report under IRPA s. 44(1).
Approval possibleReport possible
4
Minister’s Delegate review
A Minister’s Delegate—usually a senior immigration decision-maker—reviews whether the section 44 report is well-founded. The matter may be resolved, or a removal order may be made.
Independent review
5
Appeal to the IAD
If a removal order is made, the permanent resident may appeal to the Immigration Appeal Division. Strict filing deadlines apply, so legal advice should be obtained immediately.
Appeal rights
6
New evidence and H&C hearing
The IAD can consider testimony, updated evidence and humanitarian and compassionate factors. It may allow or dismiss the appeal, or in rare cases grant a stay with conditions.
Fresh evidence allowed
7
Federal Court review
After an IAD refusal, an application for leave and judicial review may be made to the Federal Court. Any further appeal to the Federal Court of Appeal is available only in limited circumstances.
Further review
PR status does not disappear when the card expires.
A person generally remains a permanent resident until status is legally lost under the Act—for example, when a removal order becomes enforceable after applicable appeal rights are exhausted. The exact effect of each decision must be reviewed in the individual case.
A one-year PR card may be available.
IRPR s. 54 provides for a one-year card in specified circumstances involving a section 44 report, a removal order with appeal rights still open, or an unresolved appeal. The card is issued in Canada and IRCC may require in-person pickup.
Important: This is a general process overview, not a prediction of what IRCC will do in a particular case. Interviews are not mandatory in every application, processing times vary, and court review is not an automatic appeal on the merits.